Altis Home Care is home care agency software delivered as your own branded platform. Office staff, caregivers, and families work from one connected record (client intake, scheduling, EVV, care documentation, family updates, and billing exports), with AI that drafts, summarizes, and flags work for your team to approve.
Meal prep and community walk completed. One note flagged for coordinator follow-up.
Your domain, logo, terminology, roles, and forms. Caregivers and families see your agency, not ours.
Schedule, EVV, care supports, notes, mileage, and approvals stay attached to the visit through billing.
Note cleanup, shift summaries, risk flags, and care-plan suggestions go to a person before they count.
If your caregivers or DSPs work in the field and your office has to prove what happened on every shift, Altis Home Care is designed for you.
Personal care, companionship, homemaker, and respite services with recurring schedules and involved families.
Direct support professionals delivering community outings, skill-building goals, and 2-to-1 sessions.
Private-pay clients who expect clear schedules, consistent caregivers, and updates for family members.
Providers that need location-aware clock-in and clock-out, with a documented reason when a visit falls outside the rules.
Many agencies piece operations together from spreadsheets, a separate EVV app, free-text notes, email, and month-end billing files. Altis Home Care puts those workflows on one record.
Without a connected system: Schedules live in spreadsheets, and open shifts are filled by phone and group text.
With Altis Home Care: Coverage planning shows availability, client restrictions, blackout windows, and open shifts in one view.
Without a connected system: EVV runs in a separate app, and exceptions get sorted out over email.
With Altis Home Care: GPS-backed clock-in and clock-out, with geofence exceptions routed to a review queue on the visit itself.
Without a connected system: Notes arrive late, vary by caregiver, and miss what the care plan asked for.
With Altis Home Care: Care supports turn the plan into a shift checklist, and AI-assisted cleanup improves notes before submission.
Without a connected system: Families call the office to ask whether a visit happened and how it went.
With Altis Home Care: A family portal shares the notes and schedule context your agency chooses to share.
Without a connected system: Mileage requests, time edits, and credential renewals get lost in inboxes.
With Altis Home Care: Action Center turns each request into an assigned, status-tracked task with the visit context attached.
Without a connected system: Someone rebuilds billable hours from timesheets at the end of the month.
With Altis Home Care: Approved visits become billing-ready records you can filter and export by client, caregiver, and date range.
Every step writes to the same record, so the office never re-keys what happened in the field.
Capture contacts, service address, authorized hours, mileage limits, care documents, and family visibility.
Intake and adminTurn the care plan into shift tasks with frequencies. AI can suggest items from uploaded documents for approval.
Care coordinatorAssign DSPs by availability, location, skills, and client restrictions, including 2-to-1 coverage.
SchedulerThe caregiver clocks in inside the geofence, completes care supports, and writes the shift note, even offline.
DSP or caregiverGeofence alerts, missed clock-outs, mileage, and flagged notes land in one queue with AI summaries.
Office teamApproved visits, hours, and mileage become billing-ready records, exported by client, caregiver, and date.
BillingRole-based access means each person sees the work they own, and nothing they shouldn’t.
See the state of the agency without chasing reports.
Fill shifts with the right caregiver the first time.
Keep every client’s plan current and every shift documented.
Know exactly what today’s shift needs, from a phone.
Bill from approved visits, not rebuilt timesheets.
Stay informed without calling the office.
Grouped the way an agency actually runs, so each capability feeds the next one.
Altis Home Care applies AI where agencies lose the most time: rewriting notes, reading long shift reports, building checklists from care documents, and sorting exceptions. AI suggestions are reviewed by a person before they become part of the care record, and automations follow rules your admins set.
Improves grammar, tone, and clarity of caregiver notes before submission.
Caregiver accepts or editsCondenses long notes and goal progress into a summary coordinators can scan.
Coordinator reviewsReads uploaded care documents and suggests care supports and frequencies.
Staff approvesFlags incident-like wording, sensitive phrases, missed documentation, and escalation signals.
Coordinator follows upCreates tasks, assigned forms, alerts, messages, and follow-ups from operational triggers.
Rules set by adminsRecommends caregivers by availability, proximity, skills, client restrictions, and shift rules.
Scheduler decidesGroups geofence exceptions, missed clock-outs, mileage requests, and billing holds with context.
Admin resolvesLets owners ask operational questions in plain language instead of digging through exports.
Owner interpretsAt the end of the shift, the caregiver types what happened in their own words.
Grammar and clarity are improved. The caregiver accepts the edit before submitting.
Wording that sounds like a health change is flagged before the note reaches the family portal.
A task lands in the coordinator’s queue with the visit and client context attached.
The coordinator follows up, documents the outcome, and approves the visit for billing.
client went to park ate lunch, sayed she felt dizzy after walk
Client went to the park and ate lunch. She said she felt dizzy after the walk.
Possible health concern flagged for coordinator follow-upTask assigned to the care coordinator: follow up on reported dizziness, with the visit, note, and client profile attached.
Instead of rebuilding hours at month-end, your billing team works from visits that already carry their verification, documentation, and approvals.
Need a specific payer, clearinghouse, or payroll connection? Bring it to the demo and we’ll confirm what’s supported for your agency.
Each agency gets its own branded deployment: domain, logo, terminology, roles, and portals for staff and families. To your caregivers and clients, it is your agency’s system.
Forms, service rules, EVV exceptions, mileage policies, and workflows are set up around your operating model.
Verification, documentation, and approvals stay on the visit, so billing isn’t a separate project.
AI drafts, summarizes, and flags. Your staff make the call.
Workflow setup, training, and ongoing support come with the deployment.
We map your services, roles, forms, and billing process.
We set up your branded platform, workflows, and access.
Office staff and caregivers learn the workflows they’ll use.
We stay close through your first scheduling and billing cycles.
Don’t see your question? Ask us during the demo.
Home care agency software from Altis Software. It covers client intake, caregiver scheduling, EVV, care documentation, family updates, office workflows, and billing exports, delivered as a branded platform for each agency.
Yes. Each deployment can use your domain, logo, terminology, and role structure, so staff, caregivers, and families see your agency.
No. AI suggestions (note edits, summaries, care-plan items, and risk flags) are reviewed by a person. Automations run on rules your admins configure, and runs are logged.
Yes. Shift capture is offline-first: documentation stays on the device and syncs when connectivity returns.
Geofence tolerance and client-level exceptions can be configured. A visit outside the rules is captured with a reason and routed to an admin review queue instead of being blocked.
Approved visits can be exported as CSV with configurable mapping rules. If you depend on a specific payer, state aggregator, clearinghouse, or payroll system, bring it to the demo and we’ll confirm what’s supported.
Discovery, configuration of your branded platform and workflows, training for office staff and caregivers, and support through go-live.
Tell us a little about your agency and we’ll tailor the demo to your services, team size, and current tools.